The Lottery Corporation is Australia's largest lottery company offering exciting games that deliver life-changing wins to customers and make a meaningful difference in the community.
We bring you Australia's favourite lottery and Keno games. For more than a century, we have played a role in creating positive impacts by delivering winning moments every day to our people, customers, retailers, partners and the community.
The Business Development Manager is responsible for driving sustainable sales growth across the retail network while ensuring the highest standards of brand execution and regulatory compliance are consistently achieved. This role is accountable for identifying growth opportunities, strengthening outlet performance, and working closely with retailers to optimise sales across all product categories. Through proactive engagement, data‐led insights and targeted initiatives, the Business Development Manager supports retailers to maximise revenue, improve customer experience and deliver against commercial objectives. The role also serves as a key guardian of the brand and regulatory framework, ensuring all in‐store retail operations align with established brand standards and legislative requirements. The incumbent will cover South/East VIC with some regional travel.
What you'll do
* Drive sales & performance: Identify opportunities and lift results across your territory
* Coach retailers: Build capability, engagement and customer experience
* Own your patch: Manage a territory with focused, high‐impact activity
* Unlock growth: Identify new sites, expansion and in‐store uplift opportunities
* Uphold standards: Ensure strong brand execution across all outlets
* Maintain compliance: Monitor requirements and proactively manage risk
* Close the loop: Action site issues and deliver on compliance outcomes
* Use data to win: Leverage insights and tools to prioritise and track impact
* Execute call cycles: Deliver consistent, high‐quality retailer engagement
* Collaborate: Partner with internal teams to drive aligned results
What you'll bring
* Formal tertiary qualification in Business, Marketing or equivalent work experience
* Extensive retail experience – demonstrated experience in a field‐based environment with a strong understanding of operations, small‐business levels and customer behaviours
* Strong knowledge of regulatory and franchising requirements
* Experience in multi‐site or franchising environments (ideal)
* Strong analytical and data‐led decision‐making abilities
* Strong business acumen and understanding of financial analysis, sales and marketing principles, and operational management
* Excellent communication and interpersonal skills, with the ability to build rapport, influence and effectively engage with franchisees at all levels
* Analytical mindset with the ability to interpret data, identify trends and develop actionable recommendations
What you'll get
* Balance work and life with a hybrid working model and generous leave options
* Reward and recognition programmes at all levels
* Dedicated learning and development platform to support your future
* Opportunities for career growth from within (50% of roles filled by internal staff in 2025)
* Commitment to inclusion and diversity, including Gender‐Affirmation Support and employee inclusion networks
* Opportunities to volunteer with community partners and company‐matched fundraising contributions
We are committed to providing a safe, respectful and supportive work environment. We encourage you to let us know if we can make any accommodations to support you during the application process.
We acknowledge and pay respect to the traditional custodians of the lands on which our offices, retail outlets and venues operate.
Your online safety is important to us. We will never request payment or credit card details from you to apply for a position.
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