Taronga Conservation Society Australia
Reference number
Occupation
HR Systems Administration, Roster Management, Support and Administration
Work type
Full-Time
Location
Sydney - North/North West
Salary Information
Closing date
08 March 2026 at 11:59pm
* Located at Sydney's Iconic Taronga Zoo, Cammeraigal Country
* Full time, ongoing position
* TCSA Salaried Employees Award, Clerk Grade 3/ 4, annual package starting from $95,953 (includes base salary starting from $84, % superannuation & leave loading)
Taronga Zoo are currently recruiting for a Scheduling Officer, to join our rostering team
If you have a knack for systems, a passion for accuracy, and the communication skills to make "tech-talk" simple for everyone, we want you on our team at Taronga Conservation Society Australia.
About the Role…
The Scheduling Officer will provide day‑to‑day system administration and support for Taronga's Time and Attendance environment, currently UKG Pro. The role acts as a key subject matter resource for all stakeholders to ensure time and attendance processes are accurate, compliant and efficient.
This role requires a balance of technical system understanding and strong people skills, including the ability to explain system processes clearly, provide user support and deliver system training.
Key Accountabilities…
* Provide operational administration and support for the UKG Pro Time and Attendance system, including scheduling and timekeeping functionality.
* Be the key point of contact for system‑related queries from Payroll, HR and operational teams.
* Support effective scheduling practices by ensuring system usage aligns with industrial Awards, employment conditions and scheduling principles.
* Maintain user profiles (including pay codes, work rules, shift templates and job transfers) and coordinate changes with the system vendor.
* Support payroll processing through system interfaces, exports, reports and data checks.
* Run reports, hyperfind queries and timecard audits to identify issues and support troubleshooting.
* Assist with system changes and enhancements by documenting requirements, coordinating testing (including user acceptance testing) and supporting bi‑annual system releases.
* Deliver onboarding and refresher system training and contribute to system documentation and standard operating procedures.
About You…
We are looking for candidates that have:
* Experience supporting or administering a scheduling, time and attendance system within Australia.
* Demonstrated ability to understand system functionality and apply it in an operational environment.
* Experience supporting system users, including providing training or guidance.
* Experience working with UKG / Kronos Workforce Dimensions or a similar workforce management system (essential).
* Strong attention to detail, problem‑solving skills and the ability to work collaboratively with internal teams and external vendors.
Benefits…
Our employees enjoy generous employment conditions including some of the following:
* Flexible Hybrid work model - Taronga supports a blend of in-office, remote, and on-the-go workers This role would working on‑site, at the zoo, at least three days per week
* Complimentary family and friends passes across both Taronga's Sydney & Dubbo Zoo's
* Free onsite car parking, outside of peak periods
* A wide range of discounts on our award winning accommodation across both sites
* Discounted food and beverage purchases across the sites
* Fitness Passport
* We're a social team - there's always lots going on around the zoo that we get involved with
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o more
We Value Diversity…
Taronga is an equal opportunity employer, where we recognise the diversity of our workforce and community – be it on the basis of gender, age, culture, religion, language or personal circumstances.
Taronga is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.
About Applying…
Please submit your resume and a cover letter of one page. You are also required to complete the two target questions as part of your application.
Provide an example of a time you identified and resolved an issue using reports, queries, or timecard audits. What steps did you take to troubleshoot the problem, and what was the outcome for stakeholders such as payroll, HR, or operational teams?
* Tell us about a time you delivered onboarding or refresher training for system users. What approach did you take to explain system processes clearly, and how did you ensure users felt confident and supported in using the system?
Applications Close: 11.59PM Sunday 8 March 2026