At
PEOPLEBANK AUSTRALIA
, we are dedicated to connecting people with opportunities that enrich their lives. We are Great Place To Work Certified, and have won many Awards which we feel immensely proud of. As a leading IT talent solutions provider, we pride ourselves on our BestFit approach, ensuring the right person-job-environment fit.
Our purpose is clear:
to connect people to opportunities for a better life
.
We are driven by our values of integrity, teamwork, and excellence, and we are committed to delivering the best industry experts, value, and service to all our customers. With a focus on candidate and client experience, development, innovation, delivery, and automation, we strive to be known for our excellent customer service and follow-up.
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Are you a proactive, detail-oriented professional with a passion for operational excellence? We're looking for an
Onboarding Specialist
to join our dynamic CCS (Client and Contractor Services) Team
In this role, you'll collaborate closely with internal stakeholders as well as our candidates/contractors to streamline processes, support compliance and audit activities, and help deliver high-quality workforce solutions.
What You'll Be Doing:
* Manage end-to-end processes for placements, including contracts, amendments, and invoicing.
* Ensure accurate setup of candidates and approvers for timesheets and payroll.
* Support contractors through onboarding and provide ongoing assistance.
* Maintain client records, billing details, and contract structures in line with SOPs and SLAs.
* Perform award rate checks and ensure compliance with internal policies.
* Contribute to continuous improvement initiatives and documentation updates.
* Maintain QMS documentation with proper version control.
What You'll Bring:
* Strong communication skills with the ability to adapt to different audiences.
* Intermediate Microsoft Office skills (Outlook, Excel, Word).
* A keen eye for detail and a proactive problem-solving mindset.
* A customer-focused approach and ability to thrive in a fast-paced environment.
* Excellent time management and multitasking abilities.
* Self-motivation and a collaborative spirit.
Join us at Peoplebank Australia, where we welcome all cultures, religions, colors, beliefs, ages, and types of people. We are proud to be recognised as a WORK180 Endorsed Employer for All Women #work180