About the roleWe’re launching a new product for our customers and we’re looking for a Project Manager with a marketing background to lead the rollout end-to-end on a 3 month contract. This role sits at the intersection of product launch, customer communications, and cross-functional delivery, you’ll coordinate stakeholders, manage timelines, and ensure we hit adoption targets. If you’re the type of person who loves turning a plan into action, aligning teams, and running clean launches with measurable outcomes, we’d like to meet you. What you’ll be responsible for:Own the full implementation plan: scope, milestones, budget, risks, dependencies, and delivery scheduleCoordinate internal teams (Operations, Billing, Sales, Customer Service) and external vendors/partnersRun project meetings: kick-offs, weekly stand-ups, status reporting, stakeholder updates, post-launch reviewsCreate and manage implementation runbooks, checklists, and launch readiness gatesBuild the go-to-market plan in collaboration with Sales/Customer teamsDevelop customer launch communications (email/SMS, website updates, FAQ, sales enablement materials)Track launch performance and optimise based on data (conversion, uptake, churn indicators, customer feedback) What you’ll bring:Proven experience as a Project Manager delivering cross-functional launches (product, service, or GTM)Marketing background is ideal: campaign planning, customer comms, launch messaging, and performance measurementExcellent planning and documentation skills (timelines, runbooks, reporting)Confident working with data and metrics to evaluate success and drive improvementNice to have: Experience in utilities, telco, internet products, SaaS, or subscription servicesExperience launching white-label products or partner-led offeringsFamiliarity with customer onboarding flows, billing processes, and operational readiness planningWhy join usYou’ll own a high-impact launch that directly affects customer growth and revenue.Work with a practical leadership team and make real decisions, fast.New office on the Sunshine Coast