Want to work in the NFP space? Join this lovely Collections team, where profit is used for purpose! Your new company You will be based in modern offices close to Central Station, working for this lovely non-profit membership organisation. You will be working as part of a revenue team of 6 people, reporting to a friendly and down-to-earth Revenue Manager. This organisation supports its membership base across several different streams, both locally and nationally across Australia. Your new role You will be responsible for the following tasks: Conduct telephone and email-based debt collection, ensuring a minimum of 50 contact points per day. Coordinate with relevant teams to resolve outstanding account enquiries. Maintain accurate client records. Oversee extended credit provisions and manage payment plans. Handle inbound client calls, documenting file notes in real-time. Manage shared inbox communications. Perform debtor reconciliations and bank reconciliations. Provide general support to the credit team and Revenue Manager as needed. What you'll need to succeed You will come from a background in Collections and Debtor management, with the following skills and experience: At least 2 years of experience in a similar role, demonstrating skill in managing high-volumes of debtors Intermediate level of Excel Ideally, you would have a Cert IV or similar level of accounting qualification. Exceptional interpersonal, communication and stakeholder management skills Excellent attention to detail Keen to learn and develop What you'll get in return The role offers the following: $300/day super Conveniently located close to Central station, buses and lightrail 2 days WFH once trained 12-month role, paid weekly via timesheet Buzzy team atmosphere Potential to go permanent Supportive manager What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. The job reference is 2937594. If this job isn't quite right for you, but you are looking for a new position in the NFP or Government space, please contact Lizzie Wragg on lizzie.wragg@hays.com.au or 02 8062 6145. 2937594