Todd Devine Homes | Full-time | Bayswater, VIC | Sales Administrator
Are you passionate about guiding clients through life-changing decisions, not just closing a quick sale? At Todd Devine Homes, we're looking for a motivated and organised individual to join our team in a unique client-facing role that blends relationship-building, administration, and project consultancy.
About Us:
Todd Devine Homes is a respected Victorian leader in prefabricated, modular and transportable homes. With 30+ years of experience and over 10,000 homes built, we're becoming widely recognised as Victoria's prefab experts as the country seeks better solutions to the housing crisis.
The role:
As a Sales Administrator, you'll be a friendly face and organisational backbone of our Bayswater sales office. Ensuring smooth client journeys from enquiry to handover. This role blends customer service, enquiry management, quotation and administration.
Key responsibilities:
* Respond to sales enquiries via phone, web chat, email and in person
* Greet clients at our Display Centre and represent the brand professionally
* Assist clients with colour selection, documentation and preconstruction communication, ultimately helping them find the perfect solution for their needs
* Coordinate insurance, permit paperwork, handover materials, display maintenance, and brochure stock
* Prepare and update quotes, proposals, revisions, and HIA contracts, liaising with Estimating and Sales/Marketing Managers.
* Facilitate customer support and communication end to end for client projects
* Maintain CRM and client database records accurately and in real time
* Support marketing efforts, including events promotions and trade shows
* Perform general office tasks such as filing, data entry and receptionist duties
* Follow all safety instructions
About you:
You're a proactive, savvy professional who thrives in a dynamic work environment. You bring strong attention to detail and enjoy juggling different tasks with ease. You're comfortable working autonomously, but still understand the importance of clear, timely communication.
You'll be a great fit if you:
* Have previous experience in sales or administration, ideally in a home or construction industry
* Are confident with the use of technology and digital communication
* Communicate clearly and professionally, both written and verbally
* Are naturally organised, detail-oriented, and good at prioritising tasks
* Bring a problem-solving mindset and a desire for continuous learning
* Enjoy working independently but as part of a collaborative team
We thank you for your application and only short listed candidates will be contacted.