Introduction: We are dedicated to supporting people living with disabilities through provision of high‐quality SIL Accommodation and in‐home care services. We are committed to fostering independence and enhancing the quality of life for every individual we support. Born in Darwin, we're proud to bring our customer‐focused approach to participants across the Northern Territory and Queensland. Our PARTT values—Partnership, Accountability, Respect, Trust and Transparency—guide everything we do!
Description House Operations & Maintenance
* Visit each SIL house at least once per week (minimum 3 hours per visit).
* Oversee house maintenance and setup to ensure homes remain safe, functional, and comfortable.
* Complete the House Visit Checklist (Form 2047) during each visit.
* Monitor equipment and appliances and organise servicing or repairs when required.
Health, Safety & Compliance
* Promote and monitor Workplace Health & Safety (WHS) standards across SIL houses.
* Conduct regular safety inspections, including fire safety checks and evacuation drills.
* Ensure compliance with PPE requirements, infection control protocols, and WHS procedures.
* Encourage environmentally responsible practices, including waste reduction and energy efficiency.
Household Management & Supplies
* Coordinate grocery orders aligned with participant menu plans using Precoro.
* Manage weekly SIL stock orders and maintain supply tracking.
* Monitor waste management and ensure bins are placed out according to collection schedules.
* Ensure support workers follow uniform and dress‐code requirements, including covered shoes.
Participant Support
* Support the delivery of person‐centred services that promote dignity, independence, and choice.
* Report participant care concerns to the Care Coordinator.
* Assist with participant activities and engagement in collaboration with the Care Coordinator.
* Conduct fortnightly participant meetings to gather feedback, preferences, and improve service delivery.
Requirements & Qualifications
* Minimum 2 years of experience in a similar role
* Tertiary qualification in Disability, Community Services, or related field, or relevant experience in a similar sector
* Knowledge of NDIS regulations, compliance, and quality assurance standards
* Strong leadership and supervisory skills, with the ability to mentor and support teams
* Excellent communication and stakeholder engagement skills
* Ability to manage crisis situations professionally and efficiently
* Strong documentation, reporting, and record‐keeping skills
* Willingness to travel within NT and Queensland and provide flexible operational support
* Current unrestricted NT driver's licence
* NDIS Worker Screening Check (Yellow Card)
* Working With Children Check (OCHRE Card)
Desirable Experience
* Strong verbal and written communication skills
* Excellent organisational and time management abilities
* Experience in staff supervision and team management
* Proficiency in Microsoft Office 365
* Strong interpersonal, networking, and stakeholder relationship skills
* Skills in mediation, negotiation, collaboration, and consultation
* Experience applying EEO, WHS, and Risk Management policies and practices
* Commitment to ongoing professional development and industry best practices
* Working knowledge of NDIS Practice Standards and compliance requirements
Apply now to join a team that's passionate, professional, and people‐first.
Immediate start available.
Hands on People is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds.
#J-18808-Ljbffr