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Medical receptionist

Noosa Heads
Noosa Hospital Ramsay Health
Receptionist
Posted: 27 November
Offer description

We are seeking a motivated and friendly Medical Receptionist to join our welcoming team at Noosa Hospital on a part-time basis (40 hours per fortnight).

This is a fantastic opportunity for an enthusiastic and organised professional who thrives in a busy, supportive environment and takes pride in providing exceptional customer service to patients and visitors alike.

Located just minutes from Noosa's stunning beaches, cafes, and national parks, you will enjoy the perfect balance between meaningful work and a laid-back coastal lifestyle.

About the Role

As a key member of our Medical Centre team, you will help ensure every patient enjoys a smooth, professional, and caring experience.

Your day will include:

* Managing reception and administrative duties with efficiency and accuracy.
* Handling patient enquiries via phone and email with empathy and professionalism.
* Coordinating bookings, billing, and medical records.
* Supporting clinicians and nursing staff to deliver seamless patient care.

This part-time role offers flexibility, variety, and the chance to grow your career in a supportive, people-focused environment.

About You

You are a positive, self-motivated individual who brings warmth and professionalism to every interaction. You will take pride in being reliable, detail-oriented, and compassionate, with a genuine passion for patient care.

You'll bring:

* Experience in a medical reception or administrative role.
* Strong attention to detail and multitasking skills.
* Excellent communication and customer service abilities.
* Proficiency with Microsoft Office.
* Knowledge of medical terminology (preferred).
* Experience with Genie or BlueChip software and Medicare/HICAPS billing (desirable).

If you don't meet every criterion, we still encourage you to apply — we value attitude, enthusiasm, and a willingness to learn just as much as experience.

What's in it for you?

* Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
* Discounts: Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
* Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
* Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits.

Requirements

* Must provide aNational Police check conducted within the previous 12 months
* According to the role, Ramsay may require a proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at

If you would like to discuss this opportunity please contact Cherise Buchbach, Administration Manager

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