RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset.
Our global customer list includes top-tier brands and government agencies like the City of Current York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, Pacific Gas & Electric (PG&E;), and Delaware Life.
Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing better.
We offer a range of benefits, including truly flexible work arrangements, generous paid parental leave, 4 weeks annual leave and Employee Share Options. You'll work closely with the sales team throughout the sales process and beyond to consult with potential customers on how best to utilise the RecordPoint platform.
Responsibilities:
- Work with customers of all sizes to identify their pain points and use-cases that RecordPoint can assist with
- Identify novel use-cases, and design and build effective solutions and material for these
- Present to customers, both in person and remotely, to demonstrate our platform and solutions
- Create and develop technical solutions and POCs, leveraging the engineering team where needed
- Prepare commercial proposals and respond to RFPs, RFIs and other proposal requests
- Work with the sales teams to chase leads, convert customers, grow sales and upsell to existing clients
- Assist with identifying product enhancements and sharing these with the product, marketing and engineering teams
- Engage with existing customers to accelerate deployment and contribute to successful outcomes
- Promote RecordPoint and its developer platform at events, including conferences, tech meetups and user meetups
- Continuously develop, maintain and enhance technical sales assets and materials, and internal documentation
- Assist with the qualification of potential leads where technical expertise is required
You'll be responsible for:
- Conversion - conducting the investigation that helps move leads through the pipe from Sales Qualified to Closed Won
- Experience - customer satisfaction and buy-in for the product and solution as influenced by your work
- Enablement – work with the other field teams to facilitate a great customer experience and mutually beneficial outcome
- Presentation – Development and delivery of technical demonstrations addressing problem sets and demonstrating value
- Value Analysis – Assistance with qualification and ongoing analysis of client needs, fit and roadmap
- Learning – constant thought leadership and contributions to RecordPoint’s pre-sales functions
Requirements:
- Previous experience in a solutions or sales engineering role at a fast-growing SaaS technology company that has a market presence in government, finance or highly regulated industries is preferred
- A combination of strong technical skills with good interpersonal and communication skills
- A commercial mindset and be passionate about finding innovative technical solutions to solve problems
- Strong presentation/demonstration skills, effectively working directly with prospects, customers, and executives
- Ability to manage a high volume of activities with varying priorities
- Excellent analytical and problem-solving abilities
What we offer:
- A$200,000.00/yr - A$250,000.00/yr base pay range
- Truly flexible work arrangements
- Generous paid parental leave
- 4 weeks annual leave
- Employee Share Options
RecordPoint is an equal opportunities employer. We offer a fast-paced, dedicated and enjoyable environment, working with some of the best people in the industry.
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📌 Principal Solutions Engineer
🏢 Recordpoint
📍 Melbourne