Are you passionate about delivering exceptional customer service and creating meaningful in-store experiences? As a Retail Sales Assistant, you will play a crucial role in supporting new and expectant parents on their journey.
About the Role:
We are looking for someone who is proactive, approachable, and thrives in a fast-paced retail environment. You will be responsible for:
* Customer Engagement: Connect with and understand the needs of new and expectant parents, providing personalized assistance and product recommendations.
* Product Demonstration: Guide customers through product features and benefits, ensuring they make informed choices.
* Stock Management: Maintain accurate stock levels and ensure the store is well-presented and organized.
About You:
You should have prior customer service experience, be able to work in a fast-paced environment, and possess high standards in customer service and store presentation. Additionally, you should be proficient in calming irate customers and resolving issues with empathy and professionalism.
The Perks & Benefits:
We offer a supportive team culture, competitive salary/hourly rate, paid parental leave, training pathways, and employee assistance programs.
Key Requirements:
* Prior Customer Service Experience
* Able to work in a fast-paced environment
* High Standards in customer service and store presentation
* Proficient in calming irate customers and resolving issues with empathy and professionalism