Salary range: $66,772 - $81,080 plus super, up to $15,900 in salary packaging, flexible hybrid work arrangement.
About the role
Victoria Legal Aid (VLA) is looking for an administrative assistant to join our Wodonga team and provide a mix of administrative and reception support. Reporting to the Administrative Services Manager (ASM), you will handle tasks like data entry, document preparation, and file management to keep our operations running smoothly. You'll also be the first point of contact for clients, welcoming them and managing inquiries both in-person and over the phone, all while supporting our legal team in a fast‐paced environment. This role is based at our Wodonga office on Wiradjuri and Dhudhuroa Country.
About You
* Ability to manage multiple tasks effectively, prioritize your workload, and meet deadlines, even in a busy environment.
* Strong communication skills to engage with clients empathetically and effectively, especially those from disadvantaged backgrounds.
* A commitment to providing high‐quality, client‐focused services in a sensitive environment.
* Advanced proficiency in Microsoft Office Suite and familiarity with client database management.
* A proactive attitude and the ability to work effectively in a team setting, contributing to a positive workplace culture.
Employee Benefits
* Focus on work‐life balance, including flexible working arrangements.
* Hybrid work from home & office model.
* Generous leave benefits, including three days paid seasonal leave (to be taken between Boxing Day and New Year's Day public holidays), paid gender affirmation leave, and five days both paid reproductive and fertility leave per calendar year.
* Annual 3% salary increase each December plus performance‐related salary incentives.
* Attractive salary packaging options including general expenses up to $15,900, meals & entertainment up to $2,650 plus novated leasing.
* Individual learning and professional development opportunities, tailored to your role and career goals.
* Free annual flu vaccinations.
* Access to the Employee Assistance Program, including confidential counselling and access to a range of mental health and wellbeing resources.
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