A specialized IT services firm based in Maroondah is seeking an IT Service Delivery Manager to lead a team in delivering high-quality IT support services. The successful candidate will oversee the service operations, ensure SLAs are met, and drive continuous improvement initiatives. This role requires a minimum of three years in service management, excellent communication skills, and a technical understanding of IT support environments. The position offers a hybrid working model and competitive benefits.#J-18808-Ljbffr