Job Title: IT Field Services Engineer (L2) Location: Sydney, NSW Salary: $95K + Super Contract/ Permanent: Permanent
* Provide on-site IT support across multiple locations, resolving hardware, software, and network issues for end users.
* Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
* Troubleshoot and resolve incidents efficiently, escalating complex issues where required.
* Support user setups, relocations, and onboarding, ensuring all devices and systems are fully operational.
* Deliver high-quality customer service while maintaining emotional awareness, managing multiple service requests, and meeting SLAs.
* Will need to have full driving license and use of their own car.
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