Account Manager (New Business + Existing Clients)
Location:Hindmarsh |Salary:Base + Super + Uncapped Commissions |Immediate Start
We are seeking a driven Account Manager to manage and grow a portfolio of small-medium business customers while acquiring new opportunities across our Optus and ICT Managed Services offerings.
This hybrid role suits someone who enjoys nurturing relationships, identifying needs, and closing new business.
As South Australia's largest Optus Business Centre and a leading ICT Managed Service Provider, Spacetel delivers mobility, internet, cloud voice, cybersecurity, and managed services to organisations across the state.
You will be part of a high-performing team supported by a strong brand presence, internal lead generation, and technical expertise.
What You'll Be Doing
Account Management & Retention
Manage a portfolio of existing SMB/SME customers
Conduct regular check-ins and identify upsell/cross-sell opportunities
Renew contracts, manage rate-plan reviews, and ensure high customer satisfaction
Build long-term relationships with decision makers
New Business Acquisition
Prospect warm and cold leads provided by our internal systems
Secure appointments, conduct discovery, build proposals, and close deals
Represent Spacetel at business events, networking groups, and meetings
Promote Optus mobility, internet, cloud voice, ICT Managed Services, and cybersecurity solutions
Sales Excellence
Maintain accurate CRM activity
Prepare quotes and follow structured sales processes
Collaborate with our technical and operations teams to deliver client outcomes
What We're Looking For
This role requires asharp sales operatorwith strongcommercial acumenand an understanding of telco or IT services.
You Have:
Sales experience in telco, IT, SaaS, or B2B preferred
Comfortable engaging decision-makers (Owners, CFOs, GMs, IT Managers)
Strong account management and relationship-building skills
Confident presenting proposals and closing opportunities
Professional, reliable, and driven to achieve targets
Strong communication and organisation skills
Why Join Us?
This is a high-performance role withserious earning potential.
Competitive base salary + strong commission + accelerators
Admin, lead generation and technical support teams
Career progression into Senior BDM, Sales Team Leader or Enterprise Sales
Access to ongoing training, certifications and development
Who You'll Work With
You'll join afast-growing, ambitious sales teambacked by a national brand, strong technical delivery capability, and a leadership team that rewards results, ownership and integrity.
Only shortlisted applicants will be contacted.
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