We're on the lookout for passionate travel professionals who thrive on delivering outstanding customer service. If you have a strong background in the travel industry and love creating seamless, memorable experiences for your clients, we want to hear from you! Are you driven, dynamic, and customer-centric? Do you bring energy, expertise, and a personal touch to every booking? If so, this is your opportunity to join a supportive, fast-paced team where your travel knowledge and service skills will truly shine. Key Responsibilities: Support customers in finding and booking tour packages that best suit their preferences and travel goals Provide expert advice on travel destinations, itineraries, and travel options. Handle customer inquiries by phone and email, ensuring a consistently high level of service and support. Create personalized travel itineraries that cater to individual customer preferences and budgets. Stay up to date with the latest travel trends, destinations, and industry developments. Collaborate with travel suppliers, including airlines, hotels, and tour operators, to secure the best deals and offers for our customers. Process bookings, reservations, and payments accurately and efficiently. Resolve customer issues, complaints, and concerns in a timely and professional manner. Maintain detailed records of customer interactions and travel arrangements. Promote additional travel-related products and services to enhance the customer's experience. Qualifications: 3 years Travel Industry experience is a must Strong knowledge of Domestic and International travel destinations, and travel trends. Excellent communication and interpersonal skills. Exceptional customer service skills with a passion for helping customers fulfill their travel dreams. Detail-oriented and highly organized. Sabre is the preferred GDS, however will offer conversion for Amadeus and Galileo The Package: $65k - $70K Base Salary Super Ongoing training and development Friendly, supportive and inclusive work environment Mon-Fri (No weekends or late nights) Industry benefits Interested? If you are interested in applying for this role, please send your CV/Resume to farah@traveltraderecruitment.com.au otherwise call 07 3123 6107 for a more detail. Only successful candidates will be contacted.