Job Description
We are seeking a highly organized and detail-oriented individual to fill the role of Office Services Assistant. This position is ideal for someone who enjoys working in an administrative environment and is passionate about delivering exceptional customer service.
Key Responsibilities:
* Reception Duties:
* • Greet visitors, book meetings, and manage the reception diary.
* • Arrange refreshments for clients and ensure the meeting rooms are set up efficiently.
* • Organize events, liaise with event organizers, and coordinate logistics.
* • Maintain accurate records, log couriers, and taxis.
* • Ensure seamless communication between colleagues and stakeholders.
* * Office Services:
* • Collect, sort, and distribute mail, handle franking machine usage, and manage credit limits.
* • Scan all inbound post, undertake photocopying, faxing, binding, and document sorting.
* • Maintain meeting rooms, kitchen, and office supplies, ensuring cleanliness and organization.
* • Carry out manual handling duties, order stationery, and supplies.
* * Health & Safety:
* • Assist with Health & Safety matters, support DSE assessments, inductions, and fire monitoring.
* • Be a first aider, trained if necessary.
* * Premises:
* • Collaborate with contractors, agents, landlord, and trusted advisors to maintain premises safety, security, and cleanliness.
* • Monitor and police cleaning standards, taking corrective action when necessary.
* * Records Management:
* • Archiving, retrieval, and maintenance of records, following firm procedures.
* • Liaise with other offices and external archiving sites for file management.
* * Support for Other Central Support Groups:
* • Work with the IT team to resolve on-ground issues, such as printer/copier problems, video conferencing setup, and smartphone/PC fixes.
* • Provide limited support to the Accounts group.
*
Requirements
To be successful in this role, you will require:
* Good working knowledge of Microsoft Word, Excel, Outlook, and Records Management Systems.
* Experience in an office services, reception, and facilities role preferably in a professional firm.
* Previous Health and Safety experience.
* Effective communication skills and ability to communicate with people at all levels.
* Good decision-making skills, problem-solving abilities, and a flexible approach to work.
* Able to deliver high levels of customer service and client care in a professional environment.
Benefits
* 25 days holiday (including 3.5 days during Christmas), plus Birthday holiday, and Bank Holidays.
* Life Assurance.
* Private Healthcare.
* Employee Assistance Programme.
* Sodexo Discounts.
* Pension Scheme.
* Interest-free season ticket loans.
* Cycle to work scheme.
* Discounts on Legal work.