Insurance Broker Support
Aon is looking for candidates with general insurance and/or Life and/or Accident & Health experience who have a passion for broker and client service and stakeholder management and an interest in developing their insurance career. This role forms a key part of the local service team that supports Human Capital Health & Benefits Risk Brokers and clients.
This is a hybrid role with the flexibility to work from home and from our Aon office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Your day will be busy with a focus on broker and client servicing, which will be the key to your success
Responsibilities
Provide effective, timely, and accurate administrative support to Health & Benefits Brokers across a variety of activities, including drafting certificates of currency, invoicing, and maintaining client accounts.
Support, coach, and train junior members of the service team.
Actively participate in planning and coordination activities and meetings with support teams and other key stakeholders.
Develop and maintain effective relationships with key stakeholders, such as Brokers and support teams.
Enhance the client and broker experience through outstanding customer service.
Skills and experience that will lead to success
To be successful in this role, you will be passionate about a career in insurance and have strong administration and customer service skills.
Effectively servicing and supporting Brokers with their client accounts.
Working knowledge of Life and/or Accident & Health insurance (highly regarded).
Client service, underwriting, claims or insurance broking experience (highly regarded).
Developing and maintaining successful stakeholder relationships.
Strong written and verbal communication skills.
Excellent attention to detail, problem solving, and planning skills.
Training, coaching, and developing team members.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work-life balance, ensuring you can be your best self at Aon. All colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to focus on yourself. We offer a variety of working style solutions, and we recognise flexibility goes beyond just the place of work. We call this Smart Working
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation.
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