Hours
Weeks 1 & 2 – Friday, 6‐hour shifts. Week 2 – Wednesday (7.60‐hour shift). Total hours per fortnight.
Salary
HS1 $* per hour
About the opportunity
This role undertakes administrative tasks in relation to the Lactation department and Main Reception as well as other administrative duties as requested by the Patient Services Leadership Team, showing a commitment to excellent customer service and teamwork.
Responsibilities
* General administrative duties including sorting incoming mail and preparing outgoing mail.
* Attending to emails.
* Answering phone enquiries, PA announcements, emergency codes and paging system, directing patients, families and visitors.
* Updating phone lists, including Doctor's on‐call roster.
* Entering patient information details onto IPM.
What you'll bring
You are resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient‐centred care.
Qualifications and skills
* Excellent time management, organisational and communication skills, with the ability to adapt and problem‐solve.
* A compassionate, flexible and positive approach to effective patient care and management.
* The ability to nurture friendly, respectful relationships and contribute to a team‐oriented setting.
Equal Employment Chance
We acknowledge the Wurundjeri Woi‐wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture. We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.
The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.
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