What you will do In the Manager role, you will: * Lead the development, implementation, and continuous improvement of a fit for purpose and robust governance framework with strategies, policies, and guidelines that ensure sound decision-making and establish accountability. * Manage the interface between the QCAA's public service office and its Board, committees and key external stakeholders. * Assist the senior management team in the preparation and implementation of the agency strategic planning and divisional operational planning processes. * Lead the timely preparation of high quality reports, briefings and correspondence for senior management and QCAA Board members on a range of complex issues. * Provide strategic advice to senior management in policy and governance related to the operation of the agency, such as QCAA's role in delivery of transnational education. Develop work plans and formulate innovative and workable policy options and solutions. * Lead the effective management of the agency Risk Framework, Risk Register and related strategies and mechanisms including development of business impact analyses. * Lead provision of compliant and accurate records management across the agency. * Build and sustain positive relationships with team members, internal and external stakeholders, including senior officials from government and non-government agencies at the local, state and national levels, including managing highly sensitive issues with tact, discretion and strict confidentiality. * Represent the organisation at interagency meetings and forums and contribute to interagency projects. * Ensure the work of the unit complements the roles and responsibilities of other units engaged in related activities for seamless delivery of outcomes. What we are looking for The QCAA is committed to selecting the person best suited to the role and to furthering equity and diversity. We strongly encourage applications from all gender groups, Aboriginal people, Torres Strait Islander people, people from culturally diverse backgrounds and people with all abilities. The ideal candidate for this role: * Works with the team to organise work priorities and exercises judgment to effectively manage competing priorities while working collaboratively with staff at all levels of the organisation (leads strategically) * Remains composed during high-stakes situations, supporting the team to recognise gaps in information and seek advice to enable a prompt and considered response. (makes insightful decisions) * Initiates two-way collaborations by providing information and advice in a timely, proactive and non-technical manner, supporting the team to do the same (builds enduring relationships) * Role models persistence and supports others to work through obstacles in the delivery of projects. (drives accountability and outcomes) * Supports others to embrace and operate within legislative and policy frameworks that guide everyday practice (demonstrates sound governance). How to apply Please read the information in this document and the Information for Applicants document. Your application should include: * a letter or statement (up to 2 pages maximum) that addresses the points outlined in the 'What we are looking for' section * your résumé (up to 3 pages) that details your qualifications and experience, and the names of two work-related referees, one of which should be your immediate supervisor. Documents must be in Microsoft Word or PDF format and use at least 11-point font size. Apply online at www.smartjobs.qld.gov.au. If you have technical difficulties or to discuss reasonable adjustment options, please email peopleandculture@qcaa.qld.edu.au.