Administration Officer - The Heart Centre for Children - Westmead - REQ
Join to apply for the Administration Officer - The Heart Centre for Children - Westmead - REQ role at Sydney Children's Hospitals Network
Employment Type : Temporary Full Time up to 12 December 2028
Position Classification : Admin Off Lvl 3
Remuneration : - full time equivalent base salary range (excludes super, leave loading and salary packaging)
Hours Per Week : 38
Requisition ID : REQ
Location : Westmead
Applications Close : Midnight on 11th January 2026
Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.
What You'll Be Doing
Coordination of busy outpatient clinics and patient procedures, ensuring excellent customer service and high quality administration, and providing administrative support for one or more senior clinical staff members.
About You
* Demonstrated evidence of excellent written and verbal communication, including good grammar and spelling.
* Proven excellence in providing customer service, preferably in a busy/demanding environment.
* Familiarity with medical software, terminology and processes.
How To Apply
Click 'Apply Online' and submit your application including:
* A resume detailing relevant knowledge, skills and experience (maximum 5 pages)
* Answers to the targeted questions:
o Please provide an example of how you have delivered effective administration support whilst working in a high-volume work environment.
o Describe a complex customer service issue that you resolved under pressure. How did you approach this issue, what steps did you take to address the customers' needs and what was the outcome?
Additional Benefits (for Eligible Employees)
* Salary packaging for tax savings
* Meal entertainment savings
* Accrued Day Off (ADO) for Full Time employees
* Access to the Employee Assistance Program (EAP)
* Fitness Passport
* Flexible Work Practice Opportunities
Child Safe Standards
SCHN is dedicated to fostering a child‑safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well‑being of children and young people, actively working to protect them from harm and abuse.
Equal Opportunity Employer
SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers.
All workers must meet NSW Health's vaccination and screening requirements before starting employment. See PD2024_15 for more detail.
For roles that require formal qualifications, please note that overseas qualifications must be assessed by the Department of Education or the relevant authority appointed by the Australian Government for skilled migration purposes.
Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing. To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
Eligibility list may be created for future temporary full or part time vacancies.
Further Contacts and Support
For role related queries or questions contact Tanya Small on
For Aboriginal candidates who would like to talk to SCHN's Aboriginal Workforce Consultant, please contact
For technical support please contact the customer services team on .
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