Reception Operations and Sales Coordinator
Sirva Canberra, Australian Capital Territory, Australia
Allied is a leading global provider of removals and relocation solutions, with services in more than 40 countries and approximately 5,000 employees. The Company has an extensive network of agents and other service providers and conducts more than 365,000 relocations/removals per year.
We are seeking interested applicants for the role of Reception Operations Sales Coordinator based in the Hume, Canberra.
What’s involved?
Reporting to the Operations Manager, the main purpose of this role is to perform administrative, operational and financial support of Canberra Branch, having full compliance with agreed procedures and contributing to the achievement of maximum possible profits.
Job Responsibilities
- Carry out receptionist duties including internal & external mail distribution, manage Inbound calls and forward appropriately, manage office stationery & supply stock, E‑Tag and fuel card administration.
- Handle customer queries as and when required, including when directed to support the Operations Department.
- Support wider business operation by acting as branch administration support for Inbound freight and act in accordance with customs clearance requirements, including assisting border security when attending on site.
- Support the Operations Manager by completing administration requirements regarding the operative workforce, including contractor relationship administration.
- Support the Operations department with employee paperwork & background checks.
- Book any ancillary services required for successful completion of client relocation.
- Support the Capital City Branch Administrator with financial requirements including month‑end processes and preparing reports out of the AMOS system and other systems; bank reconciliation; invoice batching.
- Complete other tasks as directed by the Operations Manager.
Who are we looking for?
As the successful candidate you will need to demonstrate the following skills and attributes:
- Be a highly enthusiastic, self‑starter & motivating individual.
- Superior verbal and written communication skills.
- Strong attention to detail & time management skills.
- Demonstrated experience handling customer queries.
Sirva brings together solid, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the best we can in every aspect of our business.
Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories. If you need a reasonable accommodation because of a disability, please send an email to Human Resources at and let us know the nature of your request and your contact information.
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