The IT Project Technician is a critical role within our organization, requiring an individual with exceptional technical skills and project management expertise.
About the Role
This position involves working closely with our project team to plan and deliver technical solutions for clients. From installing new servers and migrating to the cloud, to deploying new systems and rolling out IT products, this role is hands-on, diverse, and customer-focused.
Key Responsibilities:
* Deliver and implement IT infrastructure projects (on-prem and cloud)
* Perform server installations, upgrades, and migrations
* Deploy Microsoft 365, Azure, and other modern platforms
* Implement new hardware, software, and systems for clients
* Work on-site and remotely with customers to ensure seamless rollouts
* Document work clearly and follow project delivery processes
We are seeking an experienced professional with a minimum of 3 years' relevant experience in an IT Project Technician or Technical role, preferably in an MSP environment. The ideal candidate will have strong problem-solving skills, excellent customer service skills, and a comprehensive understanding of IT fundamentals.
Required Skills and Qualifications:
* Minimum 3-year relevant experience in an IT Project Technician or Technical role
* Strong problem-solving skills and attention to detail
* Excellent customer service skills and ability to communicate with a wide range of stakeholders
* Comprehensive understanding of IT fundamentals, including email and file sharing
Benefits:
* Career development opportunities in a leading Managed Services Provider environment
* Permanent full-time employment with a competitive salary package
* Excellent customer engagement role
* Energetic and positive workplace culture where people enjoy what they do and work closely together
Please submit your CV and a one-page cover letter outlining your experience.