Retail Consultant (Job Number: 250001HG)
Description
At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.
About the role:
RACQ is looking for a fun, energetic sales and service superstar to join our team. It is not necessary to have experience; however, sales experience in a previous role is desirable and importantly, a willingness to learn. We will provide a comprehensive and tailored training programme to set you up for success. You will create exceptional customer service experiences for our members as you deliver tailored solutions across a range of assistance, insurance and banking products and services.
* Rate of pay at commencement is $34.49 per hour + super
* Temporary contract through to 30 June 2026
* Monday to Friday, 8:30am – 4:30pm
What we offer you:
At RACQ, we want you to succeed in work and life and feel supported to do good stuff daily. Whoever you are, wherever you’re from. Some of the good stuff our people have access to include:
* Working for one of Australia’s most trusted brands owned by and working for the benefit of our more than 1.7 million members.
* Comprehensive and tailored training program to set you up for success!
* Free basic roadside assistance and discounts on a range of banking, assistance and insurance products
* Free annual flu vaccinations and free access to confidential Employee Assistance Program (EAP) and corporate health insurance offers.
* Discounts at hundreds of retailers, service providers and local businesses
* Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.
You can check out all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits
About you:
* You’re friendly, engaging, and enjoy helping others with a ‘can do’ attitude
* You remain calm under pressure and bounce back quickly after challenges
* You’re eager to learn and grow in a fast-paced, team-focused environment
* Computer savvy with great communication skills
* Happy to deal with members face to face and on the phones
Why join RACQ?
It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.
By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2032. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives.
RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance.
At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.
Ready to apply to do good stuff daily?
Please Note: to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete psychometric assessments and/or background checks (which may include working rights, professional references, employment history, qualification/education, professional membership, criminal history, credit, bankruptcy, watch list, politically exposed person, ASIC financial register, directorship and driving history checks) as part of the application process. Want to know exactly which background checks are needed for this role? Reach out to Human Resources at
Questions or require any adjustments? Please contact or visit http://www.racq.com.au/about/careers/our-recruitment-process
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Work Locations Mackay Caneland Central Cnr Victoria & Mangrove Road Mackay 4740