Job Description:
A full-time Duty Manager is required to oversee the day-to-day operations of a premier hospitality venue.
This role involves ensuring the smooth running of the venue and delivering exceptional customer experiences through effective management and leadership.
Responsibilities:
* Manage all aspects of venue operations, including staff scheduling, inventory control, financial reporting, and health and safety compliance.
* Lead, motivate, and develop a high-performing team of hospitality professionals to deliver excellent customer service.
* Implement and maintain efficient systems and procedures to optimise venue efficiency and profitability.
* Proactively identify and address operational issues or concerns to ensure seamless customer experiences.
* Collaborate with the marketing team to develop and execute promotional strategies driving footfall and revenue.
* Maintain strong relationships with key stakeholders, including suppliers, local authorities, and the local community.
Requirements:
We are looking for candidates with substantial experience (2+ years) in a Duty Manager role within the hospitality industry.
Applicants should have proven track records of working with high-performing teams, excellent interpersonal and communication skills, and thorough understanding of relevant health, safety, and licensing regulations.
Key Skills:
* Leadership and Team Management
* Communication and Interpersonal Skills
* Health and Safety Compliance
* Inventory Control and Financial Management
Why Join Us:
As a Duty Manager at our premier hospitality venue, you will have the opportunity to work in a dynamic and fast-paced environment, developing your skills and expertise in a supportive and collaborative team.