Job Title: Implementation Consultant
Location: Remote within the US
We are seeking a highly skilled Implementation Consultant to join our Global Services team, which is responsible for implementing campus card solutions for commerce and security worldwide. As an Implementation Consultant, you will be part of a dynamic team committed to providing high-quality project management and expert services to our clients.
Key Responsibilities:
* Participate as a technical team member in the implementation of Mobile Credential and Access Control solutions
* Independently manage and provide services on short-term technical project engagements
* Meet established goals for utilization, customer satisfaction, and project forecast for completion as set by management
* Deliver onsite and remote installation and go-live support for clients
* Deliver expert training and consultative services to provide optimal system functionality
* Assist the Project Management team with the coordination of hardware shipment
* Configure, troubleshoot, and train on Carrier/S2 Security software
* Have knowledge in 3rd party access hardware including Assa Abloy, HID, S2, and Transact
* Understand support 3rd party integrated hardware to provide expert installation services
* Work with supervisors and management to properly escalate issues through Development
Requirements:
* Degree or certificate in a technical or IT concentration
* Able to learn and master new and existing Transact service offerings
* Knowledge of MS Office and other MS products
* Strong interpersonal skills with excellent oral and written communication skills
* Extremely detail-oriented and driven
* Client-focused
* Ability to travel up to 25% domestically
* Background in campus card management, security software, and/or higher education is preferred
* Experience with Carrier/S2 is preferred
* Experience with large-scale security system migrations is preferred
* LDAP and Shibboleth Authentication knowledge is beneficial
* Experience working in a client technical support role is a plus
* Familiarity with PCI Compliance standards is beneficial
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Transact Campus Inc. is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.