Job Title: Customer Service RepresentativeCompany: KFC Roofing Supplies Pty LtdLocation: Botany, NSWEmployment Type: Full-time, on-siteAbout UsKFC Roofing Supplies Pty Ltd is a leading provider of high-quality roofing materials and solutions to the construction industry. With over 20 years of experience, we pride ourselves on our exceptional customer service, innovative products, and commitment to sustainability. Join our team and be part of our continued success.Role DescriptionThis full-time, on-site role involves being the face of our business, providing exceptional customer service to support our customers, ensuring satisfaction, and enhancing the overall customer experience. Responsibilities include responding to inquiries via phone, email, and in person; providing product and service information; collaborating with teams for seamless service; and contributing to process improvements.QualificationsPrevious experience in a customer-facing role, preferably in the roofing or construction industryExcellent communication and interpersonal skillsProblem-solving and conflict resolution abilitiesAbility to work in a fast-paced environment and adapt to changing needsProficiency with computer systems and softwareA genuine desire to help others and provide outstanding serviceAbility to process orders accurately and efficientlyAdditional InformationSeniority level: Entry levelIndustries: Wholesale Building Materials
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