Responsibilities
* Provide the best patient care and enhance the customer experience.
* Conduct hearing assessments for adults using a range of diagnostic techniques.
* Assess, diagnose, recommend and make management decisions on customers hearing health.
* Prescribe, fit and program hearing aids and ALD's using evidence‐based practices.
* Maintain a high degree of consistency and accuracy when prescribing and recommending upon assessment of hearing.
* Clearly explain hearing aid technology, communicating features and benefits of hearing aids to customers.
* Communicate recommendations and information clearly to customers.
* Effectively manage and demonstrate flexibility in appointment book management.
* Maintain up to date clinical knowledge.
* Actively pursue continuous education beyond the professional requirements based on personal interests.
* Demonstrate personal commitment and behaviour toward achieving both individual and store KPI's.
* When not engaged in clinical audiology, assist with front‐of‐house tasks including troubleshooting, resolving customer queries, and upskilling the dispensing team.
* Collaborate with ENT's, GP's and medical practitioners where appropriate.
Qualifications
* Audiology degree or audiometry diploma.
* Hold a current QP number and full membership of an Australian approved professional body (Audiology Australia/Australian College of Audiometry).
Location
This position is based in our Strathpine and Chermside, QLD locations.
Benefits
* Uncapped, monthly bonus scheme.
* Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off across all our brands – OPSM, Sunglass Hut, Oakley, Ray‐Ban and Laubman & Pank.
* Up to 50% off Oakley eyewear and apparel throughout the year.
* Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.
We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.
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