About the Role
Reporting directly to the National Operations Manager, you will steer the end-to-end delivery of both Hard and Soft FM services across multiple locations. You will be joining a National Property consultancy, who are a well known name in the industry.
This role is a perfect fit for a decisive problem-solver who loves a high-tempo setting where priorities evolve rapidly. Your main mission is to keep compliance tight, budgets on track, and clients completely satisfied.
Key Responsibilities
* Service & Contractor Management: Oversee planned, reactive, and corrective maintenance; rigorously manage contractor KPIs, quality outcomes, and operational escalations.
* Financials & Data Integrity: Control budgets, forecasting, and profit margins; oversee CMMS workflows, tracking, and performance reporting.
* Team Leadership: Lead, coach, and manage a team of FM professionals, fostering a culture of responsiveness and continuous improvement.
* Stakeholder Engagement: Build trusted relationships with clients, contractors, and internal stakeholders, confidently managing expectations and challenging performance when required.
* Compliance & Risk: Ensure absolute adherence to WHS, statutory obligations, essential services, and contractual requirements; identify and mitigate operational risks.
* Project Coordination: Manage minor works and small projects from scope to completion, ensuring they land on time and within budget.
About You
To hit the ground running, you will bring:
* At least 5 years of Facilities Management experience managing complex or multi-site portfolios.
* A proven track record of managing internal teams and external contractors, driving accountability, and coaching for performance.
* Strong competence in budget management, cost control, CMMS platforms, and translating operational data into actionable insights.
* Excellent presentation & communication skills, a proactive mindset, high attention to detail, composed and effective under operational pressure.
* Unlimited working rights in Australia.
Please note: Only successful candidates will be contacted
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Skills
* Facilities Manager
Education
* Bachelor Degree
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