Assistant Event Services Manager
We are seeking a highly skilled Assistant Event Services Manager to join our team at the National Convention Centre Canberra (NCCC). This is an exciting opportunity for a motivated and experienced professional to take on a key role in delivering exceptional events and experiences.
* Assist in the operational management of events, ensuring seamless planning and delivery of service.
* Support day-to-day operations across banquet floors, facilities, and stores in line with safety and operational standards.
* Manage IHG systems and programs including MICROS, ESCAP, E-tivity, Purchase Plus and Delphi.
* Coordinate car park management at the NCCC.
* Ensure all function spaces, public and back-of-house areas are presented to a high standard.
* Collaborate with departments including Kitchen, Stores, Facilities, Engineering, Finance, Sales & Marketing, and Events to ensure seamless event execution.
* Assist in the recruitment, onboarding and training of the Event Services team.
* Communicate safety information to team members, promoting a safe work environment.
Requirements:
* Previous leadership or supervisory experience in large-scale events or food & beverage operations.
* Strong knowledge of operational and safety compliance (HACCP, WHS, Fire Life Safety).
* Working knowledge of IHG systems and event booking software (MICROS, Delphi, ESCAP, E-tivity, Purchase Plus).
* Excellent communication and teamwork skills with the ability to liaise across multiple departments.
* A guest-focused mindset with a passion for service and event delivery.
* Strong organisational skills and the ability to multitask in a fast-paced environment.
* Full working rights for Australia.
What We Offer:
* Paid Birthday Leave.
* Hotel Perks like accommodation and Food & Beverage discounts.
* Enhanced parental leave.
* Proactive health days and flexible work options.
* Lifelong development program.
* IHG Career Milestone celebrations.
* Transfer of entitlements as you move and grow with IHG.
* Access to our discount retail platform that makes your pay go even further.
Join Our Team:
At IHG Hotels & Resorts, we welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We promote a culture of trust, support, and acceptance. Join us and you'll become part of our ever-growing global family.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Other
* Industries: Hospitality