Who we are :
ISS is a leading workplace experience and facility management company, providing placemaking solutions that contribute to better business performance and make life easier, more productive, and enjoyable delivered to high standards by people who care.
With a global presence spanning over 46 countries, ISS combines international expertise with local insights to create safe, efficient, and sustainable environments.
At ISS, our employees—whom we call "placemakers"—are at the heart of everything we do. Empowered by world-class resources and driven by purpose, they are united by a passion to make a real difference every day
The opportunity :
Step Into Leadership : Village Manager & Assistant Village Manager Roles Available
Be the driving force behind exceptional village operations and customer experience.
Are you a passionate hospitality leader ready to take the next step in your career? We're looking for dynamic Village Managers and Assistant Village Managers to oversee the efficient, high-standard delivery of services in our village operations—including Catering, Cleaning, Facilities Management, Administration, and Mine Site Cleaning.
About the role :
As a Village Manager or Assistant Village Manager, you'll be at the heart of our operations, ensuring everything runs like clockwork. You'll manage client relationships on-site, lead a high-performing team, and uphold contract compliance while delivering an outstanding customer experience.
This is your opportunity to lead by example, inspire excellence, and drive a positive and safe workplace culture.
Responsibilities
Oversee daily village operations with a focus on efficiency and quality
Lead, motivate, and support a team to deliver outstanding hospitality services
Build and maintain strong site-level client relationships
Champion a safety-first culture and ensure full compliance with SOPs
Manage resourcing, rosters, and cost controls to optimise performance
Identify opportunities to maximise revenue and improve service delivery
Foster team development, cross-skilling, and performance excellence
Recognise and reward top performers to build engagement and morale
To be considered :
Proven excellent experience in managing mining camp / village operations or a strong hospitality management background (Highly Desirable)
Inspirational leadership with a track record of motivating and managing teams of 50+ staff
Unrestricted work rights in Australia.
Must have a valid police check issued within the last 3 months or be willing to obtain one.
Must pass a Queensland Coal Board Medical and Functional Assessment
Standard 11 surface mining induction or willing to obtain.
Willingness and ability to travel regularly to site on a FIFO roster
Food Safety Supervisor Certificate or willing to obtain
Senior First Aid or willing to obtain
RMLV – Responsible Management of Licensed Venue
Strong customer service focus with a passion for delivering exceptional guest experiences.
Solid understanding of health, safety, and compliance standards with a commitment to building a strong safety culture
Solutions-oriented mindset with flexibility to adapt to changing priorities and operational needs
Highly organised, outcome-driven, and focused on meeting deadlines
Excellent interpersonal skills with the ability to engage internal teams and external stakeholders
Strong relationship management skills to foster client trust and satisfaction
Clear, confident communicator – verbal, written, and in presentations
Our Benefits :
Very competitive Annual Wage : $ 120,000 - $150,000
Lifestyle roster - 8 days on, 6 days off
Full time Employment
All flights to and from site, and all meals and accommodation whilst onsite paid for
Positive, values-based culture with a caring and energetic team
Staff discounts across a wide range of popular brands
Ongoing training and development opportunities
Career growth within our global organisation
"Connecting People and Places to Make the World Work Better".
ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.
We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.
If you're ready to be part of a global team that values you, we'd love to hear from you To apply, simply click the 'apply' link and complete the online application.
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