Customer Service Administrator
We are looking for a highly organised and customer-focused Administration Assistant to join our team. The successful candidate will be responsible for providing administrative support to ensure the smooth operation of our services, including managing appointment bookings, patient schedules, and billing, as well as maintaining accurate patient records.
About the Role
* Provide exceptional customer service to clients, both in person and over the phone.
* Manage appointments, cancellations, and patient schedules accurately.
* Maintain up-to-date patient records and information.
* Collaborate with the multidisciplinary team to achieve organisational goals and uphold service excellence standards.
Requirements
The ideal candidate will have prior experience in administration within the allied health or medical sector, possess exceptional attention to detail and strong organisational skills, and be a proactive problem-solver who can work independently and within a team.
What We Offer
* A competitive salary package commensurate with experience.
* A supportive work environment with a collaborative team culture.
* Ongoing professional development and growth opportunities.