This is a Senior Payroll Officer role with City of Melbourne based in Melbourne, VIC, AU City of Melbourne Role Seniority - senior More about the Senior Payroll Officer role at City of Melbourne Synopsis Accuracy, care and accountability at scale Great team environment – continuous improvement focus $99,022 - $111,457 (plus 12% Super. optional ADO) About The Role The Senior Payroll Officer plays a pivotal role in delivering accurate, compliant, and timely payroll services for all City of Melbourne employees. You’ll own complex payroll processing and reconciliations, resolve escalations, mentor colleagues, and drive continuous improvements across processes and systems to ensure employee experience is at the centre. As a subject matter expert in payroll legislation, enterprise agreement interpretation, taxation, and system functionality, you’ll provide technical expertise and oversight across end-to-end payroll operations. You’ll support the delivery of accurate reporting, audit and compliance and contribute to a high-performing, collaborative team culture within the People, Culture & Safety Branch. The impact is clear – delivering timely, accurate and compliant payroll, every time. Who We Are. How We Make a Difference. People, Culture and Safety (PCS) exists to empower our people, leaders and volunteers to be safe, capable and inspired, so the city can flourish today and into 2050. We champion physical, psychological and cultural safety; build a values driven, high performance organisation; and uplift capability and leadership grounded in courage, care and accountability. By transforming the employee experience, embedding inclusion and belonging, and using data to guide evidence-based decisions, PCS supports Team Melbourne and the city itself to connect and thrive. Why join Team Melbourne? Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities. At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you’ll help deliver what’s most important to the people who live, work, study, visit and invest in our great city. We’re proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future. This is more than just a role – it’s your chance to make a real impact, contribute to something bigger, and shape Melbourne’s future alongside a collaborative and forward-thinking team. About You This is an exciting opportunity to leverage your expertise, step into your next career challenge, and further develop your mentoring and coaching skills while making a real impact. You Will Bring Extensive experience in end-to-end payroll processing and compliance. Strong knowledge of payroll legislation, taxation, and enterprise agreements. Advanced skills in payroll systems and data analysis. Proven ability to manage complex calculations and reconciliations. Excellent communication and stakeholder engagement skills. Experience in coaching and supporting others. Benefits Of Working With Us Attractive remuneration & benefits: Excellent pay package with a range of exciting benefits. Flexible working, study assistance & other great corporate discounts. Excellent leave entitlements: Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government-funded parental leave, with no waiting period to access. Part-time equivalents are also available for added flexibility. Career progression: Career development support and opportunities to learn new skills within a creative and exciting environment. Work-life balance and hybrid working: We support flexible hours, alternative work arrangements (like ADOs), and hybrid work-from-home options. How To Apply We'd love to hear how you can make an impact in this role! As part of your application, you will be required to: Attach your updated resume Include a cover letter (max one page) outlining your relevant experience and why you're a great fit for this role. Submit your application no later than 11:45pm on Sunday, February 1, 2026. A few important things to note – don’t miss out! Applications must be submitted online. Unfortunately, we can’t accept applications via email, so please be sure to apply through the official job link provided. Apply early! This role may close sooner than the listed closing date if we find the right candidate — so don’t wait to get your application in. We are a child safe organisation. The City of Melbourne has a zero tolerance for child abuse. All employees undergo thorough safety screening, including a Police Check and, for most roles, a Working with Children Check. Need more info? Refer to the position description below or contact Alexandra Yosifidis – Head of Talent and People Experience, alexandra.yosifidis@melbourne.vic.gov.au Inclusion matters We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA individuals, and people of all ages and faith backgrounds. We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you’re contacted for an interview. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the City of Melbourne team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Delivering payroll services Providing technical expertise Driving continuous improvements Key Strengths End-to-end payroll processing Payroll legislation expertise Data analysis skills Coaching and mentoring Stakeholder engagement Process improvement A Final Note: This is a role with City of Melbourne not with Hatch.