Job description
Agency Department of Health Work unit NT Hearing Services
Job title Community Liaison Officer Designation Technical 2
Job type Full time Duration Ongoing
Salary $68,795 - $77,575 Location Alice Springs
Position number 24571 RTF Closing 01/02/2026
Contact officer Gypsy de Jonge on or
About the agency
Apply online
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the
OCPE website.
Primary objective
The Community Liaison Officer-Hearing (CLO) will work with the NT hearing services team to promote good hearing and language
development in babies and inform parents about how to keep baby's ears strong. This position performs a critical community connection
role, linking families to hearing health services and information to raise awareness and educate communities that hearing loss in children
is preventable. This role works to support early identification, intervention and management of ear disease to help reduce long term
impacts leading to hearing loss. This position is required to travel to remote communities for up to 5 days at a time.
Key duties and responsibilities
1. The CLO will work jointly with the NT Hearing Services team to develop and deliver community activities that focus on primary
prevention to promote good hearing and language development in babies.
2. Engage with community members and relevant stakeholders, Families as First Teachers, Department of Education, Northern Territory
Government and Aboriginal Community Control Health services to motivate the promotion of good hearing and language development
in children.
1. Organise local participation and assist to deliver relevant and appropriate ear health messages and family support programs that meet
the needs of remote Aboriginal children and their families.
1. Use a strengths-approach to actively support families to connect with a range of available Aboriginal child and family services.
2. Establish and maintain strong working relationships and networks with local community members and service providers to progress
ear and hearing health awareness, education and care.
6. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken in
order to ensure high quality, safe services and workplaces.
Selection criteria
Essential
1. Ability to deliver health education and health promotion activities and to engage and motivate people to participate, with the ability
to explain concepts clearly and accurately.
2. Demonstrated clear understanding of local and cultural issues in early childhood service provision.
3. Ability to work as part of a multi-disciplinary team across remote, regional and urban Aboriginal communities, with the capacity to
work unsupervised to achieve outcomes with good time management skills.
4. Demonstrated ability to clearly communicate in English, both written and orally and share knowledge and information.
5. Hold a current Northern Territory (NT) manual driver's licence or the ability to obtain.
6. Follow defined service quality standards, and relevant work health and safety policies and procedures, in written and spoken English,
to contribute to the integrity and safety of services and the workplace
Desirable
1. Ear and hearing health knowledge.
2. Ability to understand or communicate in local Top End NT languages.
Further information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice and
criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. For
immunisation requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with blood or
body substances), check with contact person for requirements.