Customer Service Specialist
We are seeking an experienced Customer Service Specialist to join our Perth team. The successful candidate will be responsible for managing our Service sales portfolio, working in collaboration with the Operations teams to deliver exceptional customer service to our clients across the business.
About the Role:
* This is a key role that requires building a pipeline of Service sales to meet business development and portfolio development targets.
The ideal candidate will have strong leadership and client relationship-building skills, with the ability to build long-term relationships with customers, key influencers and industry experts.
Responsibilities:
* Negotiate and maintain existing contracted customer relationships.
* Prepare and submit tenders.
* Negotiate contracts.
* Understand market conditions to identify opportunities to promote Schindler services.
The successful candidate will have previous experience in a sales or account management role, a track record of delivering consistent outstanding performance with a strong sales pipeline, and exposure to selling services to property management companies, strata corporations and building owners.
What We Offer:
* A competitive total remuneration package.
* Opportunities for career advancement and professional growth.
* A supportive and inclusive work environment.
* Bonus incentives.
If you are passionate about providing exceptional customer service and driving business results, please click on the 'Apply' button to complete our online application form.