As a Field Service Technician, you will play a pivotal role in various key areas.
Key Responsibilities:
* Perform on-site diagnostics and repairs to engines utilizing specialized tools and adhering to documented procedures.
* Engage with customers in a courteous and professional manner, ensuring timely and efficient resolution of their needs.
* Carry out scheduled preventative maintenance activities on engines and related components in the field as per documented standards.
* Elevate unresolved issues to more experienced colleagues or supervisors for prompt resolution.
* Accurately complete required documentation, including service worksheets, timesheets, warranty claims, and quality reports via manual forms or digital input screens.
Essential Skills and Qualifications:
To excel in this role, you should possess excellent problem-solving skills, be proficient in using specialized tools, and have strong communication skills to effectively interact with customers.
Benefits:
As a valued member of our team, you can expect a competitive compensation package, opportunities for career growth and development, and a dynamic work environment that fosters innovation and teamwork.
What We Offer:
Our organization is committed to providing a supportive and inclusive workplace culture that encourages collaboration, creativity, and continuous learning. If you are passionate about delivering exceptional customer service and technical expertise, we encourage you to apply for this exciting opportunity.