Market salary + employee share purchase program
Claims Specialist – Workers Compensation – Charlestown
At Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.
We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well‐being.
Let's care for tomorrow, so we can create a better future together, for everyone.
About the role
* Manage a diverse portfolio of complex claims for government agencies.
* Work in partnership with internal and external stakeholders meeting Allianz's service principles.
* Determine complex liability decisions and timely assessment of treatment requests.
* Appropriately document claims decisions.
* Develop and implement claims strategies that deliver positive and sustainable outcomes.
* Meet key compliance and performance measures.
* Coach and support newer team members and provide advice on complex claims.
About you
* Minimum 4 years' recent experience as a Workers Compensation Case Manager or other personal injury lines (within the last 5 years).
* Detailed understanding of PIAWE, complex claims liability decisions, litigation and work capacity process.
* Ability to work autonomously.
* Excellent communication skills both written and verbal with a customer‐focused approach.
* Excellent time‐management skills and the ability to adapt when changes occur.
* A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.
Benefits and perks
* Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
* Work‐life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
* Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
* Financial and Well‐being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program—own a piece of your employer!
EEO Statement
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to [emailprotected] for a confidential conversation.
Join us. Let's care for tomorrow. www.allianz.com.au/careers
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