**About the role
The Relief Pool Administration Officer role provides crucial administrative support across hospital departments, covering staffing deficits across a 24/7 roster. They maintain high customer service standards, integrate into multidisciplinary teams, and contribute to health, safety, training, and risk management, ensuring seamless operations during staff absences.
About you
Our ideal candidate will be someone who can demonstrate the following:
Strong ability establishing work priorities, meeting deadlines, coordinating tasks and workflow and adapting as required to meet the needs of a changing work environment.
High level written, verbal and interpersonal skills to effectively liaise with internal and external customers and stakeholders at various levels.
Advanced customer service experience relevant to the public health setting including the demonstration of patience, understanding, confidentiality and a positive approach that includes the ability to deescalate difficult situations.
Highly accurate utilisation of Microsoft Office 365 suite and corporate/patient information systems and databases which includes the ability to retrieve and interpret performance information
Mandatory Requirements:
Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16
About West Moreton Health
West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.
To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community - Follow this link
Benefits
17.5% annual leave loading (Additional allowances/entitlements may apply)
12.75% employer contribution to superannuation
Professional development
Salary sacrificing options
Wellness programs
Employee Assistance Service (EAS).
To apply
Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.
Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.This work is licensed under a Creative Commons Attribution 3.0 Australia License.**