Technical support specialist

Service Desk Specialist Opportunity

We are seeking a skilled professional to provide high-quality Level 1 support for internal staff and partners via phone, email or remote access.

* Deliver exceptional customer service ensuring timely resolution of technical issues.

The ideal candidate will have:

* A strong understanding of IT service management principles

* An ability to analyze complex technical issues and resolve them efficiently

* Excellent communication skills with the ability to articulate technical information in a clear and concise manner

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