Overview
We care about our customers, which is why we hire the very best customer service professionals and people with a care-focused background. Allianz offers a range of career opportunities for you in customer service, with comprehensive training to help you apply your skills to our business and develop your new career in insurance. Join our customer experience team to continue your career and care in a different way.
How you can kick-start your career with us
As a Customer Service Specialist at Allianz Australia you'll be coming into a great entry-level role that will enable you to develop foundational skills and experience. You\'ll join an established team and utilise your strong customer service and sales skills when speaking with our customers about our products. You will be the voice of Allianz and will provide information about our products whilst delivering excellent service when making changes and updates to policies. There may also be opportunities to step up into a team leader role, or move into other areas of the business that may interest you.
As an Allianz Australia Claims Consultant in our Claims Contact Centre, you\'ll be there to assist our customers when they need us most, as a reassuring first point of contact when they're at their most vulnerable and experiencing difficult times. You\'ll support our customers over the phone, by demonstrating strong problem-solving skills and delivering a professional and courteous experience each and every time. If you love helping others, this role is for you.
As a Case Manager at Allianz Australia, you\'ll be directly improving our customer\'s lives and well-being. You\'ll deal with people experiencing challenging times, but your job is to deliver a positive customer experience for them - and this is what makes it highly rewarding. As someone who builds excellent relationships, you\'ll help people by engaging with them and their workplace on the steps involved in their claim, including their return to work. Along the way, you\'ll educate our customers on what will happen at every stage and support them with anything they will need to know about their claim.
Opportunities for Customer Experience Enthusiasts
Category: Customer Services & Claims
Job Level: Professional
Unit: Allianz Australia
* Are you experienced in claims management and customer service? Join our team as a Senior Claims Service Consultant and leverage your expertise to manage motor claims effectively while ensuring high standards of service. Be part of a dynamic environment that values your contributions and fosters professional growth.
* Category: Customer Services & Claims
* Job Level: Entry Level
* Unit: Allianz Australia
* Are you experienced in case management and passionate about helping others? Join our team as a Case Manager at Allianz, where you will manage personal injury claims and collaborate with key stakeholders to drive successful outcomes. Enjoy a flexible work environment and opportunities for career development.
* Are you experienced in claims management and customer service? Join our team as a Claims Service Consultant II, where you will manage a national portfolio of motor claims, provide excellent customer service, and make sound liability decisions. Be part of a supportive and inclusive workplace!
* Are you experienced in managing workers compensation claims? Join our team as a Case Manager and deliver high-quality claims management services while ensuring customer satisfaction and compliance. Be part of a diverse workplace that values your contributions and supports your career growth!
* Join our team as a Senior Case Manager and leverage your Workers Compensation expertise to make a meaningful impact. We value empathy and strong stakeholder relationships, offering a supportive environment for your professional growth. Be part of a company that prioritizes care for its customers and community.
Learn about our application process and get some great tips from our recruitment team on how to create a stand-out application for a job with Allianz Australia.
Working with people from various backgrounds
With over 156,000 employees worldwide, we embrace the variety of perspectives and experiences that our people bring to Allianz. We care about everything that makes you, you, enabling you to care for our customers when they need it most.
Flexible work arrangements and work-life balance are really important at Allianz; this is why we offer a great range of health and wellbeing initiatives, discounts on a great range of goods and services including Allianz insurance products and market-leading learning and development opportunities.
Learn about our application process and get some great tips from our recruitment team on how to create a stand-out application for a job with Allianz Australia.
Join us at Allianz Australia and grow your career journey with us. We offer many opportunities to learn and develop.
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