Job Description:
Embark on a Rewarding Journey as a Branch Administration Trainee. This role involves gaining hands-on experience and receiving guidance and training from our supportive team.
* Operate the switchboard to answer incoming calls in a pleasant and professional manner.
* Perform general clerical duties, including typing, mail, photocopying, filing, and office maintenance.
* Monitor and maintain consumables, and organise branch equipment and supplies.
* Action and rectify enquiries and complaints to ensure exceptional customer relations.
* Process daily entry of timesheets and leave into our timekeeping system.
* Arrange and maintain branch maintenance schedules and travel arrangements.
* Organise appointments, meetings, and functions as required.
* Assist with planning and booking mine site inductions for Off Hwy Technicians.
Key Responsibilities:
Operating the Switchboard
As a Branch Administration Trainee, you will be responsible for answering incoming calls in a polite and professional manner.
Clerical Duties
You will perform various general clerical tasks, such as typing, sending mail, photocopying, filing, and maintaining the office environment.
Consumables and Equipment Management
Responsibilities include monitoring and maintaining consumables, as well as managing branch equipment and supplies.
Enquiries and Complaints
You will be expected to action and rectify enquiries and complaints to maintain excellent customer relationships.
Required Skills and Qualifications:
* High school certificate or equivalent.
* Previous administrative experience is beneficial, but we're happy to develop you.
* Proficiency in MS Office Suite, particularly Excel.
* Alignment with Penske values of Ownership, Passion, Teamwork, Integrity, and Care.
Benefits:
This role offers a range of benefits, including the opportunity to gain hands-on experience and receive guidance and training from our friendly and supportive team.
Others:
Please note that this job description may be subject to change based on business needs.