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Investment community manager

Canberra
Simply Wall St
Community manager
Posted: 20h ago
Offer description

Overview

At Simply Wall St, we help people become confident, long‐term investors by providing tools that allow individuals to build portfolios previously only available to professionals.

Why Join?

* Empower individuals by giving them a new way to invest in stocks.
* Work at a profitable, global B2C SaaS startup.
* Operate at scale with 6.5 million users across 180 countries.
* Small team and flexible working environment.
* Work with a product customers love (4.5★ Trustpilot).
* Strong employee retention: 70% of the team has stayed more than 2 years.

Role Objective

The objective of this role is to lead the growth, engagement, and quality of the Simply Wall St Narrative Investing Community. It's both an acquisition and engagement channel, attracting new investors and deepening participation, retention, and loyalty within the platform.

Team Structure

Part of the Narratives Community team, working closely with leadership, product, and design. Directly reports to the Head of Marketing.

Responsibilities

Community Engagement & Growth

* Develop and execute strategies to encourage investors to share and create user‐generated investment narratives.
* Foster peer‐to‐peer engagement by driving follows, comments, likes, and collaboration.
* Moderate conversations to maintain an informed, respectful, and data‐driven environment.
* Build and manage a network of external creators, analysts, and contributors.
* Partner with the Community Product team to improve tools, engagement loops, and user experience.

Audience Expansion & Channels

* Own and improve community newsletters: Weekly Picks & Community Digest.
* Execute social sharing strategies to showcase top narratives and drive new investor engagement.
* Collaborate with marketing and product teams to test and optimise cross‐platform campaigns, converting engaged audiences into active community members.

Sponsored Narratives & Partner Success

* Manage end‐to‐end sponsored narrative content from briefing to publishing and performance tracking.
* Coordinate with third‐party writers, contributors, and advertisers to deliver high‐quality, engaging, compliant stories.
* Track engagement, reach, and ROI for sponsored narratives, providing regular reports to partners and internal teams.

Knowledge

* Strong understanding of investing concepts, financial markets, and long‐term retail investor mindset.
* Experience with community management, growth marketing (forums, Discord, Reddit).
* Experience with editorial writing within investing, fintech, or financial media.
* Familiarity with Facebook, Twitter/X, Reddit, and Substack as engagement platforms.
* Experience with marketing tools like Braze.

Skills

* Community building and engagement strategy development.
* Editorial and copywriting expertise for investor audiences.
* Campaign planning, coordination, and reporting.
* Analytical ability to interpret engagement and performance data.
* Excellent written and verbal communication skills.

Attributes

* Passionate about investing, education, and empowering everyday investors.
* Strategic and creative with a strong sense of ownership.
* Curious, experimental, and data‐driven.
* Highly collaborative, working seamlessly with Marketing and Product teams.
* Results‐oriented, focused on measurable community growth and impact.

Perks

* Flexible Remote Working.
* Simply Stop: early finish on Fridays.
* Share Club: subscription to SWS, investment cash, regular sessions on stocks.
* Parental Leave Policy with supportive return‐to‐work option.
* Learning & Development Fund.
* Team events & hackathons.

Additional Info

Full‐time remote role based anywhere in Australia; preferred core hours 7 am to 1 pm AEST (except Mondays).

Role Profile

* Seniority level: Entry level
* Employment type: Full‐time
* Job function: Marketing and Sales
* Industry: Software Development
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