About the Opportunity
We are seeking a motivated and experienced Team Leader to oversee day‐to‐day operations and support our Home and Community Care team located in the Orange area. This role is ideal for someone who thrives in a fast‐paced environment, leads by example, and is passionate about delivering exceptional outcomes. As a Team Leader, you will provide guidance, leadership, support, coaching and mentoring to a team of aged‐care community employees across the Orange area.
Key Responsibilities
* Leading, coaching, supporting and mentoring a team of Support Workers who provide services to aged‐care clients in their own homes.
* Monitoring the standards of service provided so that staff performance, training and service quality requirements are understood and met, resulting in job satisfaction and staff retention.
* Conducting service satisfaction audits in clients' homes while maintaining support workers' confidence and meeting required key performance indicators and quality standards.
Qualifications and Experience
* Certificate IV in Home and Community Care, Aged Care, Community Services or equivalent qualification, or working towards.
* Certificate IV in Training and Assessment.
* Demonstrated experience in leading a team of Support Workers.
* Demonstrated understanding of client‐centred practice.
* Demonstrated experience/knowledge of allied health or community aged‐care services.
* Demonstrated experience working as part of a progressive and proactive team.
* Current First Aid Certificate.
* Current Australian driver's licence with access to a fully insured vehicle.
Benefits for you
* Training & Development: Hands‐on training, development and mentoring with a leading provider.
* Positive Impact: Join an organisation that positively impacts clients and the community.
* Salary Packaging: Not‐for‐profit salary packaging up to $18,550 tax‐free entitlements.
* Well‐being programmes: Including free 24‐hour confidential counselling services for you and your family via TELUS Health.
* Employee Retail Discounts: Exclusive discounts at major retailers (e.g., Coles, Ampol, Samsung, NRMA, JB Hi‐Fi, Harvey Norman, Avis, Qantas).
* Referral Program: Earn a $500 bonus each time you refer a new employee who stays for two months.
* Fitness Passport: Access to 865+ gyms, pools and fitness centres across NSW and ACT for less than a standard gym membership.
* Private Health Insurance: Access to affordable private health insurance for yourself or family.
Pre‐employment Checks
Employment with Uniting is subject to satisfactory background checks, which include a National Police Check and Reference Check.
Equal Opportunity
Uniting is an equal opportunity employer.
#J-18808-Ljbffr