Navitas
is a leading global education provider that has helped generations of learners transform their lives through education. Working in our Careers & Industry Division, you'll be part of a team supporting Navitas' portfolio of colleges, campuses, and offices including ACAP University College, SAE University College, and Charles Sturt University Sydney & Melbourne.
Employing 5,000 staff globally, we create life-changing opportunities for students by delivering an extensive range of educational services to over 60,000 aspirational learners each year across our global network.
Working in our Admissions team means becoming part of a dedicated professional community that extends beyond the classroom, with opportunities to collaborate across institutions, markets, and regions. Our global footprint offers you the chance to connect with colleagues and stakeholders around the world.
We'd like to hear from you
Job Description
Navitas is seeking a
Team Leader, International Admissions & Compliance
to join the Careers & Industry Division. This leadership role is responsible for overseeing the delivery of high-quality international admissions and compliance services, ensuring regulatory adherence, operational efficiency, and a strong student and agent experience.
The Team Leader will provide day-to-day leadership, guidance, and support to Admissions Officers, while also managing complex cases, escalations, and process improvements. This role works closely with internal stakeholders to uphold best practice across international admissions and compliance activities.
Key Responsibilities
* Lead, coach, and support a team of International Admissions Officers to ensure consistent,
high-quality outcomes
.
* Oversee the assessment and processing of international student applications, ensuring
accuracy, timeliness,
and
compliance
.
* Manage and oversee the issuance of
Confirmations of Enrolment (CoE)
via
PRISMS
and related compliance reporting.
* Ensure applications are assessed against
Genuine Student (GS)
,
visa
, and
regulatory requirements.
* Monitor compliance with the
ESOS Act, National Code of Practice
, and internal policies and procedures.
* Act as the escalation point for complex admissions and
compliance
matters, in partnership with senior leaders where required.
* Maintain oversight of student records in
CRM systems
(SalesForce, Navigate, StudyLink, Banner), ensuring data integrity and audit readiness.
* Collaborate with
Admissions, Recruitment, Student Services
, and Market teams to streamline processes and improve service delivery.
* Support
training
,
onboarding
, and ongoing capability
development
for admissions staff and relevant stakeholders including market managers.
* Identify opportunities for
continuous improvement
in systems, workflows, and compliance practices.
* Handle escalations in partnership with the
Associate Director
, International Admissions & Compliance
Qualifications
Our ideal candidate will have
* 2–3 years of experience
in international admissions, preferably in higher education
* Proven experience
leading, mentoring
, or
supervising staff
in an admissions or compliance environment.
* Strong working knowledge of
PRISMS, ESOS Act, National Code
, and
Australian student visa requirements
.
* Experience using
CRM
and student management systems (SalesForceStudyLink and/or Banner preferred).
* Strong
attention to detail
with the ability to manage complex and sensitive compliance matters.
* Excellent
communication
, leadership, and stakeholder management skills.
* Sound judgement, analytical thinking, and problem-solving capability.
* Ability to work
independently and collaboratively
in a fast-paced environment.
Additional Information
Navitas Careers and Industry (C&I) focuses on shared values, respect and strengths across our teams, you will work together with others committed to transforming lives through education in a purpose-driven, engaging, and supportive team environment.
At C&I our employee perks and benefits include:
* Unlimited global career opportunities across the Navitas portfolio
* Flexible working arrangements
* Salary packaging and novated leasing
* 2 paid volunteer days per year for your passionate causes
* Up to 50% scholarships are available to staff enrolled in courses offered by Navitas colleges
* Health & well-being packages including access to our Employee Assistance Program for staff and their immediate family
* Discounted gym memberships, private health insurance, movie tickets, travel, hotels, insurance and selected retailers
* Access to LinkedIn Learning and professional development opportunities
Diversity Equity and Inclusion:
C&I, as part of Navitas, promotes and embraces an inclusive and diverse workforce. We encourage applications from candidates with disabilities, of all ages and genders, First Nations and Indigenous peoples, and people of diverse community groups. We believe equality, flexibility and diversity deliver a rich and collaborative environment. We strive to ensure that all our staff – no matter where they are from or who they are – feel safe, supported, and are given opportunities to thrive.
Join us in making the world a better place
To Apply:
* Submit your CV (if including a cover letter please note you can upload this on the 2nd page of the application process)
* Please note applicants are assessed upon receipt so you are encouraged to apply now.