Customer Adviser - Alice Springs
NAB Alice Springs, Northern Territory, Australia
Branch Customer Advisor – Banking – Alice Springs
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
Responsibilities
* Support NAB's Alice Springs branch by being the first point of contact for our customers; putting them at the centre of everything you do.
* Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions.
* Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.
Qualifications
* A passion for delivering quality, gold‑class experiences for NAB's diverse range of customers.
* A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
* Customer centric thinking and an appreciation for inclusion and the diversity of our customers.
The Hours
5 days per week with the choice of doing 9am – 4:30pm Monday to Thursday and 9am – 5:30pm Friday, or 10am–2pm Monday to Friday.
More focus on you
* Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances.
* Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology.
* Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
Inclusive Culture
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
Application Process
To discuss adjustment requirements, please contact the NAB Careers team at (please reference job number) or visit our Careers page. Candidate screening and interviews may be conducted prior to the closing date of the job advert, so we encourage you to apply at your earliest opportunity. Unsolicited CVs from agencies will not be accepted.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industry
Banking
Contact
Location: Alice Springs, Northern Territory, Australia
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