About Anglicare SQ:
We believe everyone has a story. With a 150-year heritage, we exist for individuals of all life stages who may be experiencing challenges or entering a new phase of life.
Our skilled team delivers a breadth of care-based services across a vast geographic footprint and in many types of locations. Our values of Hope, Love, Care and Humility drive our practice and decision making daily.
About the Role:
The Administration Officer is an integral role within the team. The overall purpose of the role is to provide quality operational administration support to the service.
The Administration Officer is responsible for maintaining an efficient and customer-focused reception for internal and external clients, other visitors and service providers; processing admissions and discharges of clients; and promoting and contributing to a positive team environment within the Service.
Key Responsibilities:
* Liaise with Intake and Referral team and download client referrals for admission to Anglicare
* Prepare documentation for the admission of clients into the Service and subsequent discharge
* Manage incoming calls and front office, as required
* Attend to filing and archiving of client information in accordance with Anglicare guidelines and procedures
* Data and word processing; mail and assisting with office equipment/supplies and stationery orders
National Police Check: National Police check, or willingness to obtain
Certificate in Business Administration: Certificate in Business Administration or related discipline - desirable
This role requires strong experience in a similar role, including front desk experience/knowledge, word processing and filing. You will also need a commitment to high-quality client service and ability to provide friendly and courteous service.
This is an excellent opportunity to make a real impact in your role to assist Queenslanders in need.
About Us:
We are committed to building an inclusive and diverse workforce and encourage applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health.