Workshop technician (notting hill)

• Maintenance, repair, and testing of customer products;
• Ensure timely completion of service work and associated records and reports;
• Provide technical assistance to Field Service Technicians and Territory Managers;
• Assess incoming jobs and provide feedback to customers if there are any anticipated delays;
• Conduct presales service work when requested and assist with maintaining a database of customer presales requirements;
• Prepare detailed quotations for customers, assist with queries, and positively promote Draeger;
• Prepare and submit service jobs to ensure that all jobs are invoiced on time;
• Apply a compliance‐focused mindset across all operations;
• Ensure a safety‐first approach.

• 2+ years' exposure in a similar role;
• Formal qualification in a maintenance trade discipline or demonstrated relevant experience;
• Proficiency with hand and power tools, heavy‐duty equipment, and specialised electrical and electronic measurement and communication devices;
• Experience with technical documentation and diagrams, comprehending technical problems presented by customers, and providing effective solutions;
• Well‐versed in effectively articulating company and product information to customers;
• Working knowledge of routine arithmetic calculations and pricing structures to complete quotations;
• Moderate‐to‐high level of proficiency with various computer software, including the Microsoft Office suite of applications;
• Adaptability and readiness to handle multiple, changing priorities in a fast‐paced environment;
• Exemplary understanding of compliance rules, with a proactive mindset and the ability to act as a role model in upholding and promoting compliance standards;
• Excellent customer focus, stakeholder liaison, problem‐solving, interpersonal, communication, organisational, and task‐management skills;
• Team player with a positive attitude and willingness to learn;
• Current driver's licence.

• Unique, supportive, respected, and proud culture;
• Feel outstanding about being a part of helping communities;
• Genuine career and professional development opportunities;
• Flat structure and open doors, giving you access to all leaders;
• Global, long‐established company with a great brand to reinforce your effort;
• Attractive remuneration package and annual bonus reviewed annually;
• Health and wellbeing partner discounts, and support throughout the career lifecycle;
• Recognition and service programs and birthday vouchers;
• Benefits, discounts, and Star Awards;
• Salary sacrificing options;
• Excellent and thorough on‐the‐job training;
• Employee Assistance Program for you and your family.

Draeger is an Equal Opportunity Employer.

Applicants must demonstrate the right to work in Australia or New Zealand.

No agency assistance is required.