Library Role
Job Description:
We are seeking a dedicated and customer-focused Library Officer to join our team. As a key member of the library staff, you will play a vital role in delivering exceptional service to our patrons.
Key Responsibilities:
* Provide proactive and high-quality customer service in alignment with the library's customer charter.
* Assist patrons with using library electronic resources, devices, and applications, including basic troubleshooting.
* Promote awareness and understanding of library services, resources, and facilities.
* Collaborate with team members to enhance service delivery and improve work practices.
This role operates on a rotating weekly roster, covering the library's full range of opening hours, including some evening, Saturday, and Sunday shifts. Candidates with flexible availability across all library hours will be highly regarded.
Requirements:
* Strong customer service ethic.
* A 'Can do' attitude.
* Problem solving skills.
* Ability to work as part of a team.
* Willingness to learn.
* Sound Digital Literacy Skills.
* Minimum availability of 3 days.
* Available for weekend and evening work.
Benefits:
As a contractor with us, you will enjoy a range of benefits, including:
* Three pay runs per week ensuring timely payment.
* Access to our employee assistance program services, including counseling services.
* Exclusive access to roles before they go to market.
* Discounts at various retailers.
Our team is genuine in their support, whether it's helping you secure the right work opportunity, supporting your development, or simply being there when you need them.