Job Info Location: TOWNSVILLE CITY, QLD Salary: Not Specified Job Type: Contract position | Casual position Job Description Join Our Team as a Professional Mystery Shopper with Above Benchmark About Us: Above Benchmark is a premier Mystery Shopping Provider in Australia with over 21 years of experience. As an Australian business and a member of the Mystery Shopper Professional Association in the Asia-Pacific region, we are committed to upholding the highest standards of ethics and professionalism. We take pride in fostering growth for small businesses, supporting industry leaders, and offering flexible work opportunities for individuals seeking to boost their income. The Position: If you are ready to be part of shaping the customer experience, read on. As a Mystery Shopper, you'll play a vital role in helping businesses measure their customer service and identify areas for improvement. No matter your background or current commitments, you can apply – there's no such thing as a typical Mystery Shopper. Enjoy the flexibility of choosing assignments each month while being in complete control of your work within provided deadlines. Our detailed instructions and supportive team ensure you're set up for success every step of the way. Skills & Tech Needed: Exceptional communication skills, both verbal and written English Keen observation skills and a sharp memory Access to a computer (or laptop/tablet), email, and reliable internet A smartphone for capturing photos as proof of visit Ability to manage deadlines and communicate effectively when things change Strong ability to follow instructions, then ask for help when necessary No previous experience is necessary; if you possess the listed skills, Mystery Shopping offers a fun and lucrative opportunity to boost your income with varied assignments each month. The Pay: At Above Benchmark, we're proud to offer the fastest Mystery Shopper payments in the country. Payments are processed weekly directly into your nominated bank account. Forget vouchers, freebies, or PayPal – we reimburse any required purchases and allow you to keep the product as an extra incentive. Compensation varies for each survey, generally ranging from $20 to $65 for onsite visits and $15 to $30 for phone calls. More Info: Visit our website for more details, informative blogs, and links to our social sites. Hear directly from our Mystery Shoppers and clients through testimonials and reviews: https://abovebenchmark.com.au/mystery-shopping-jobs/ To Apply: If you are ready to join our team, fill out our confidential application form: https://abovebenchmark.com.au/mystery-shopper-application/ We look forward to receiving your application. Be a part of our dynamic team and start making a difference today with Above Benchmark