Key Purpose of the Job
Assisting the Technology Department in supporting the production staff. We are always looking for bright, motivated, enthusiastic Tech Junior who has a passion to work within VFX.
Needs to Do
* Workstation Support: directly supporting all employees in the facility, carrying‐out workstation moves between rooms, floors and sites smoothly and efficiently.
* Peripherals: Managing and fulfilling requests for peripherals such as monitors, keyboards, tablets and other workstation equipment.
* Store, source, and deliver equipment to and from employees. Maintain inventory of equipment.
* Deal with vendors like Dell, HP, etc for part replacements.
* Visit data Centre to mount the servers and replace problematic hardware.
* Use a ticketing system to log/report technical problems.
* OS installation. Linux, OSX, Windows.
* Image Quality Control: Perform monitor calibrations, projector calibrations, maintaining, viewing environments etc.
* Misc: Assisting the Technology Department with their day‐to‐day tasks.
Needs to Have
* Excellent customer service skills.
* English fluency - verbal and written.
* Computer literacy, knowledge of how to dismantle and set up a basic workstation.
* Able to assemble, dismantle and troubleshoot workstations.
* A professional and friendly phone manner.
Needs to Be
* Friendly!
* Enthusiastic
* Pro‐active
* Confident using initiative
* Enjoy helping people
* Hard worker
* Passionate about Film.
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