Senior Manager Role Overview
The Senior Manager plays a pivotal role in fostering and embedding a robust risk culture across the organisation. This key position supports the Head of Risk Culture and Chief Risk & Compliance Officer (CRCO) in implementing the risk culture self-assessment, facilitates risk culture uplift activities, and provides strategic advice and guidance to businesses and functions within the organisation.
This senior-level professional partners closely with senior stakeholders and contributes to the continuous improvement of risk culture measurement and insights to meet business, regulatory, and organisational needs. The Senior Manager is responsible for leading the implementation and continuous enhancement of the risk culture self-assessment methodology and approach across the organisation.
Responsibilities:
* Lead the development and implementation of the risk culture self-assessment methodology and approach.
* Coordinate the governance, data validation, analysis, and reporting outcomes of aggregated risk culture self-assessment results to Executive and Board risk committees.
* Design and deliver training programs, tools, and guidance to uplift risk culture capability across the organisation, including workshops and one-on-one coaching where appropriate.
* Provide tailored guidance and trusted advisory support to businesses and functions to strengthen their risk culture practices.
* Maintain strong collaborative relationships with stakeholders across the organisation and the Head of Risk Culture to ensure effective escalation of information to drive decision-making.
* Monitor external trends and emerging best practices in organisational culture and behavioural risk, translating insights into opportunities for continuous improvement.
* Contribute to the development and evolution of the risk culture strategy, including measurement frameworks, capability uplift initiatives, and stakeholder engagement plans.
Requirements:
* Typically, qualifications would include an undergraduate or post-graduate degree in Business or Finance related fields, such as Legal, Audit, Risk Management, or Human Resources, and/or Behavioural Science.
* A strong background or understanding of risk management or compliance, particularly frameworks, governance structures, and regulatory expectations related to risk culture.
* Experience in risk culture, conduct, behavioural risk, or organisational development within a complex or regulated environment.
* Demonstrated strength in written communication and the ability to translate complex data and insights into clear, concise reports, dashboards, and executive-level presentations.
* Strong stakeholder engagement and influencing skills, including experience engaging with senior Executives and Board-level committees to drive risk culture-related outcomes.
* Proven ability to design and implement new ideas, frameworks, methodologies, workshops, training sessions, and tools to uplift capability and drive behavioural change.
* Comfort working with ambiguity and evolving priorities, with a proactive mindset and strong problem-solving skills.
Preferred Qualifications:
* Candidates holding Australian PR/Citizenship or New Zealand Citizenship, or demonstrating current unrestricted work rights in Australia without limitations.
Organisational Values:
HSBC values different perspectives, succeeds through collaboration, operates with integrity, and takes responsibility for its actions. The organisation is committed to building a culture where all employees are appreciated and respected, and where opinions count.
HSBC offers a workplace that fosters continuous professional development, flexible working arrangements, and opportunities to grow in an inclusive environment.
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